Refund and Cancellation Policy
Refund & Cancellation Policy
Due to the nature of freshly prepared food, this policy is strictly enforced.
1. Cancellations
- Orders cannot be cancelled once preparation begins
- Immediate contact is required for cancellation requests
2. Refund Eligibility
Refunds or replacements may be considered for:
- Incorrect items
- Missing items
- Food preparation errors
Verification is required.
3. Non-Refundable Cases
Refunds will not be issued for:
- Change of mind
- Late pickup
- Taste preference
Partial consumption
4. Refund Processing
Approved refunds are issued via the original payment method and may take several business days.
5. Customer Support
For issues, contact us immediately:
📞 +1 (979) 900-9333
📧 info@venkatkitchen.com
